About JackpotCity Casino

JackpotCity Casino was established in 1998 and has quickly become the brand famous for bringing all the glitz and glamour of Vegas straight into players’ homes. And thanks to the mobile revolution that happened in the 2000s, players can now also enjoy the casino games on compatible mobile devices. JackpotCity Casino offers a range of more than 500 games, including a live casino section, from software providers Microgaming and Evolution. New players will receive an exciting welcome offer with their first four deposits. JackpotCity is a fully licensed online casino and is also certified by eCOGRA, an independent testing agency based in the United Kingdom. In this review, we’ll take a look at everything that JackpotCity has to offer as an online and mobile casino –the welcome bonus and promotions, the games and software providers, payment methods and support.

Welcome Bonus and Promotions

Registering a new account at JackpotCity only takes a few minutes, where players need to complete an online registration form. During this process, players can also give their choice of currency as well as language to play in. The welcome bonus consists of four match deposit offers up to C$1600 in total. This works out to a 100% match of up to C$400 with a first, second, third and fourth deposits. Should players wish to accept this welcome bonus, there are, of course, terms and conditions that have to be accepted, which is standard with all promotions and bonuses at any online casino. In the case of JackpotCity, the welcome bonus must be claimed within 7 days of registering a new account and is subject to 70x wagering before any potential winnings can be withdrawn. A minimum deposit of C$10 is also required to qualify for each of the four bonuses.

Besides the welcome offer, there are plenty of other promotions and bonuses that regular players can look forward to at JackpotCity Casino. Every day that a player logs into their casino account, they will qualify for a Daily Deal, which is a percentage match bonus based on each individual’s gameplay history. The offer will expire after 24 hours, making space for a new match bonus the following day. There is also a bonus wheel which players can spin, when the wheel icon lights up, to stand the chance of winning special prizes. JackpotCity has a loyalty programme, where players can earn points for every bet placed at the casino. These points can then be redeemed for casino bonus credits, once enough have been accumulated. There are various loyalty levels as well, with each presenting its own set of possible rewards. We  recommend that players view the full terms and conditions of all the promotions available at the casino, before accepting any. These terms are standard industry practice but have to be accepted before starting to play.

Games and Software Providers

With well over 500 casino games, JackpotCity is sure to have something for everyone, to enjoy on both desktop and compatible mobile devices. The games range from slots and progressive slots to video poker, table games and scratch cards, with a few casual games added to the mix as well. Microgaming is the main software provider behind these games, with some of the slot games having been designed in partnership with 3rd party software providers. Evolution, on the other hand, is the award-winning software provider for the live casino section, where players can stream table and other games in real time onto their PCs or mobile devices. These games not only include variations of popular table games, but also live games (with real hosts) that are based on popular board games and gameshows. The games are easy to find, as there are different sections for each of the categories, as well as new and exclusive games, plus recommended games. Here are some of the most popular games to enjoy at JackpotCity Casino in each of the categories:

  • 3-Reel Classic Slots: Couch Potato, Break da Bank, Cool Buck
  • 5-Reel Video Slots: Immortal Romance, Thunderstruck II, Agent Jane Blonde Returns
  • Progressive Slots: Mega Moolah series of slots, Wheel of Wishes
  • Video Poker: Jacks or Better, Aces and Faces, Double Double Bonus Poker
  • Table Games: Roulette, Blackjack, Baccarat, Craps
  • Scratch Cards/Casual Games: Mayan Bingo, Lucky Numbers, Granny Prix
  • Live Casino Games: Infinite Blackjack, Lightning Roulette, Deal or No Deal

A Random Number Generator is used with all the games at JackpotCity Casino to ensure fair gameplay, and new games are released on a regular basis to keep the content fresh and exciting. The casino has an average payout percentage of 95.94% across all games.

Payment Methods 

JackpotCity Casino accepts all major currencies for both deposits and withdrawals. Payment options include Interac, ApplePay, iDebit, INSTADEBIT, eCheck, ecoPayz, flexepin, MuchBetter, paysafecard, Mastercard, and Visa. JackpotCity has employed the latest SSL encryption technology to ensure that all personal details are always kept safe and secure. In order to meet the strict requirements of the licence and eCOGRA, the casino may also request certain documents from players, especially in the case of large withdrawals. While the casino itself doesn’t add any additional charges to deposits or withdrawals made, any extra fees are dependent on the banking institution. Deposits should reflect in a player’s account in real time, while withdrawals may take a bit longer – again, depending on the banking institution and payment option used, and may take between 24 hours to 5 business days.


The multilingual JackpotCity support team is available 24 hours a day, 7 days a week via email or live chat, and can assist with anything from a new game release to a forgotten password. The website also has a comprehensive FAQ section, where all frequently asked questions will be answered.

JackpotCity Casino has been around for more than 20 years, and it’s easy to see why it still attracts players on a daily basis. Plenty of promotions, a variety of games, safe and secure banking options, 24/7 support and so much more, make this a destination that ticks all the boxes when it comes to great online entertainment.

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